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error message coming up when I try to activate an add on in google sheets
I am trying to add this add-on in google sheets " XLMiner Analysis ToolPak" and I am getting the error message below.
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Any advice on how to resolve?
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Hi folks,
We are aware of this issue and are looking into any possible solution. We are very sorry for any inconvenience this may have caused and we appreciate your patience!
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pls contact support for the add-on you are using
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I did contact them. They say Google has yet to approve an update. See below.
This is ruining my plans to teach regression analysis with Sheets. Please resolve this issue immediately.
Casey, Garrett (Frontline Solvers) <academic@solver.zendesk.com>
Fri, Jan 24, 3:00 PM (2 days ago)
# Please type your reply above this line #
Ticket #203955: XL Miner Add-On for Sheets
Casey, Garrett, Jan 24, 2:00 PM PST:
Your request (#203955) has been updated. Reply to this email or follow the link below:
http://solver.zendesk.com/hc/requests/203955
http://solver.zendesk.com/hc/requests/203955
Casey, Garrett, Jan 24, 2:00 PM PST:
Hello,
We are aware of this issue users have been experiencing. After an update to the software went through around the beginning of the year our software was flagged for review by Google. We are currently waiting for them to approve so users may access the software. We are very sorry the inconvenience this causes and we appreciate your patients. We have not received an ETA from Google.
Thank you,
We are aware of this issue users have been experiencing. After an update to the software went through around the beginning of the year our software was flagged for review by Google. We are currently waiting for them to approve so users may access the software. We are very sorry the inconvenience this causes and we appreciate your patients. We have not received an ETA from Google.
Thank you,
Casey, Garrett Support@solver.com
Frontline Systems Inc.
Frontline Systems Inc.
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Will someone from Google please provide an update or ETA for resolving this issue? To me and other data analytics professionals Sheets is nearly worthless without the ability to run multiple regression and other statistical methods. And, no, the LINEST() function is not an adequate substitute, it doesn't even generate t-statistics or p-values. Whoever programmed the "verbose" output has never built a regression model.
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I'm having the EXACT same problem! I went to teach regressions, and as I was showing students how to get XLminer as an addon, all my plans were ruined! Google we need you to OK the update so us teacher can keep using this tool! It's incredibly useful!
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this forum is manned by enthusiast google sheet volunteers - not google emplyees
please feel free to report this as a problem to google employees
from sheet - menu - help - send feedback
also be worth reporting to add on developer through support page
thanks
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