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/docs/community?hl=en
7/29/11
Original Poster
MarkGlenn76

"Public on the Web" Sharing Links Are Requiring Sign In

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Browser & Operating System (e.g. Firefox/Mac OSX):  Firefox on Windows Vista
Free consumer account (@gmail, @yahoo...) or Google Apps account (@yourdomain): "mark.g...@yahoo.com"
Describe the steps you took that produced this error: Setting the share settings to "Public on the web."
Copy and paste any error messages: No error messages.

Although all my collections, folders, and individual files are set to "Public on the web," the share links are challenging people using the URL to sign in.  New and old files alike are affected, but not PDF files.  PDF files haven't been affected.

As a test, I've tried adjusting the share settings for some files to the Private setting and then changing the setting back to "Public on the web," but this hasn't had any effect.

Help with resolving this issue would be greatly appreciated.  Thank you.



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All Replies (157)
doveman007
7/29/11
doveman007
Yeah, this has caused me a lot of hassle as well, as I'd just sent link to various people that aren't working!
 
First I had them set to "Anyone with this link", but when someone reported that wasn't working I checked and found it was asking for a Google login, so changed them to "Public" and that's doing the same!
7/29/11
Original Poster
MarkGlenn76
For DoveMan ... Thanks for your reply.  I'm curious ... I have hundreds of documents.  Some are MP3 files, FLV and MP4 videos, others are ZIPs, and I also have PDF documents.  I've tried them all, but oddly enough, PDF files are the only ones not affected.

Do you have any PDF files and are yours also unaffected by this problem?  I'm just curious.  Thanks in advance and have a good one.
scott_debney
7/29/11
scott_debney
I am having this problem as well and it just started this week.  I tested all the collections that I shared last week - without being signed in and it was working fine? I hope this is just the result of an upgrade or something and they fix it soon.  
7/29/11
Original Poster
MarkGlenn76
Thank you, Scott, and I also hope the problem is resolved.  I looked through the new/latest features to see whether there was a different way of doing things that could have been the cause, but I found nothing to indicate a planned change might have caused this problem.

I'm not encouraging people to "slam" Google, but unless people mention this problem through the message boards, the problem might go unnoticed or might be considered a rare, isolated problem.  Therefore, thanks for your message and let's hope the problem will soon be resolved.  If you see any unreported symptoms, be sure to share that info with us as it can help to quickly identify the cause of the problem.  In my own case, all file types -- EXCEPT PDF files -- were impacted by this sharing issue.

procrastistamper
7/29/11
procrastistamper
Using Firefox 3.6.18 on WinXP64, free consumer account on Google Docs.

I have a PDF file requiring login:
https://docs.google.com/leaf?id=0B_BYHu50HAaINDFhY2Q0MTEtODU3My00YTEyLWI2ZWYtZTA1OTI2OTMzOTAz&hl=en_US

So it would appear that my PDF files on Google Docs are requiring login, even if others' aren't.  I had set initially to Anyone with the Link, then set to Public, and it still requires login.  I just uploaded the PDF, there is no converting checked in the settings.
WestSidePilot23
7/30/11
WestSidePilot23
Any updates would be appreciated.

 I've a Google Sites Web Resume with links to docs set to public...Word Resume, References, etc.  All were working perfectly..until today.

 As people have noted, Word Docs....require one to sign into a google account...any google account... to view.  PDFs links set to public open as before.   Also, all other links in the Google Sites page...links to prior company web sites, links to financial terms/functions within prior positions etc.... still working perfectly.
scott_debney
7/30/11
scott_debney
I was going to try and just change linking to the public collections and link back to the individual public google documents, this doesn't work either.  It requires a sign in on every browser.  

My organization just changed to linking to google documents from using word and PDFs on the web.  Many of our members use these schedules that we're posting, so please fix this quickly or at least give an update :) I'd hate to have to try and migrate our entire association back.  

Bas Braams
7/30/11
Bas Braams
The reported behavior is fully reproducible for me for collections. Create a collection, share it public on the web, log out, try to access it and one is asked to sign in. Chrome or Firefox, it doesn't matter. However, I cannot reproduce the reported behavior for files.
doveman007
7/31/11
doveman007
Mark, I've only tried with EXE files and so don't know whether PDF files are affected or not. It's only EXE files I need to share at the moment, so I've had to use an alternative file-sharing service for now, which works fine.
doveman007
7/31/11
doveman007
OK, I've just tested with a PDF set to public and that works OK and opens in Google Viewer.
 
I noticed that the links are very different:
146 MORE
Rebecca
4/5/12
Rebecca
Hi Everyone,

This thread was related to an issue with sharing from a year ago which was fixed a week later.  To avoid further confusion I'm going to close out this thread.  If you are having problems with sharing try to change your sharing permissions to Private and then back to Anyone with a link or Public. If you continue to have trouble, please start a new thread. There are no known issues at this time regarding sharing and setting documents to Public.

Best wishes,
Rebecca
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