Work on Google Docs, Sheets and Slides offline

Want to get more out of Google Docs for work or school? Sign up for a free Google Workspace trial.

If you aren't connected to the Internet, you can still create, view and edit files in:

  • Google Docs
  • Google Sheets
  • Google Slides

Use Google Docs, Sheets and Slides offline

You can save the most recently opened documents on your computer.

Before you turn on offline access

  • You must be connected to the Internet.
  • You must use the Google Chrome browser.
  • Don't use private browsing.
  • Install and turn on Google Docs Offline Chrome extension.
  • Make sure that you have enough available space on your device to save your files.

How to turn on offline access

  1. Open Google Drive.
  2. In the top right, click Settings Settings and then Settings.
  3. Turn on Offline setting
  4. To work offline, in your Chrome browser, open Google Docs, Sheets, or Slides

Tip:

  • If you want to use offline access for another Google Account, make sure you're signed in to the right Chrome profile. Learn how to switch Chrome profiles.
  • You can also turn on offline access from Docs, Sheets or Slides settings. If you turn on offline access for Docs, Sheets, Slides or Drive, then the rest will also be available offline.
  • Alternatively, to turn on offline access, open any Google document, spreadsheet or presentation, and click See document status Cloud done and then Turn on and then Turn on.

Turn off offline access

  1. Open Google Docs or Google Drive.
  2. Click Menu Menuand then Settings.
  3. On the right, turn off Offline.

Make specific files available offline

If you have enough storage, some of your most recent files will be automatically saved offline. To manually select files to save offline:

  1. Follow the steps above to turn on offline access in Google Drive.
  2. Open the Google Docs, Sheets or Slides Home screen.
  3. On the file that you want to use offline, click More More.
  4. Click Available offline. A tick will appear in the bottom-left corner to show that the file is available offline.

Tip: You can also make a file available offline by opening a Google document, spreadsheet or presentation, and clicking File and then Make available offline.

Check if a document is ready for offline use

  1. On your computer, open a file in Docs, Sheets or Slides.
  2. Click See document status Cloud done.

Tip: If your document is not ready to edit offline, an explanation will appear.

Fix problems with using files offline

If you're having trouble working with Google Docs, Sheets or Slides offline, try these steps.

Check your browser

  • You must use the Google Chrome browser.
  • Do not use private or incognito browsing. 

Error message: 'Checking offline sync status. Please wait'.

  • Reload the page and try again. 
  • Clear your site data:
    1. Open chrome://settings/cookies/detail?site=docs.google.com .
    2. Click Remove all.

Error message: 'Offline sync is disabled by your administrator'.

You can't use Offline with this account. Learn how to contact your administrator.

Error message: 'Another user has already enabled offline access on this computer'.

Only one account for each Chrome profile can have offline enabled. If you own the other user account, log in as that user and disable offline. Learn how to disable offline.

If you don't own the other account, create and enable offline for a new Chrome profile. Learn how to add a new profile.

Offline setup failed

Disable and re-enable offline 

Clear your site data 

  1. Open chrome://settings/cookies/detail?site=docs.google.com .
  2. Click Remove all

Offline is already on

Offline will automatically be enabled if you are a ChromeOS user, if you choose to sync your Docs and Drive when creating a Chrome Profile or if you have Drive Backup and Sync installed on your device. 

Learn how to disable offline.

Error message: Could not sync document or trouble syncing

Step 1: Check your network connection

There might be a problem with your network connection. First, check your network connection. Then, try to disable and re-enable offline access.

  1. On your computer, open the Google Doc, Sheet or Slide.
  2. At the top, click File and then Make available offline. The tick should disappear.
  3. At the top, click File and then Make available offline. 

If the error continues, your file is too large. 

Step 2: Make your file smaller

  1. Make your file smaller.
  2. Tip: Copy smaller sections of the original document into new documents.
  3. At the top of your new smaller document, click File and then Make available offline.

Help us to improve offline access

Take this survey to help us understand your offline experience with Google Docs, Sheets and Slides. 

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