Can’t open a Google file or folder

               

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In the apps

1. On your iPhone or iPad, open the Google Docs, Sheets or Slides app.
2. At the top left, tap Menu .
3. Tap your email address.
4. Choose the account that you want to use.

On a browser, such as Chrome

1. On your iPhone or iPad, go to myaccount.google.com.
2. At the top right, tap your profile photo or name.
3. Tap Sign out, or Manage accounts and then Sign out.
4. Sign in with the account that you want to use.
5. Open the file in Docs, Sheets or Slides.

Get more help

If you still can’t open a file or folder, take a look at the answers in the Google Drive forum.