Can’t open a Google file or folder


               

Want advanced Google Workspace features for your business?

Try Google Workspace today!

 

 

In the apps

  1. On your iPhone or iPad, open the Google Docs, Sheets, or Slides app.
  2. In the top left, tap Menu Menu.
  3. Tap your email address.
  4. Choose the account you want to use.

On a browser, like Chrome

  1. On your iPhone or iPad, go to myaccount.google.com.
  2. In the top right, tap your profile photo or name.
  3. Tap Sign out, or Manage accounts and then Sign out.
  4. Sign in with the account you want to use.
  5. Open the file in Docs, Sheets, or Slides.

Get more help

If you still can’t open a file or folder, check out the answers in the Google Drive forum.

true
Visit the Learning Center

Using Google products, like Google Docs, at work or school? Try powerful tips, tutorials, and templates. Learn to work on Office files without installing Office, create dynamic project plans and team calendars, auto-organize your inbox, and more.

Search
Clear search
Close search
Google apps
Main menu
173791647439191910
true
Search Help Center
true
true
true
true
true
35
false
false