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Investigate discrepancies

Investigate discrepancies with other systems

Guide to why numbers don’t match

Reporting discrepancies are common and expected when multiple systems are used to measure line item delivery. If you want to investigate a reporting discrepancy, use the resources below for assistance. It's best to investigate discrepancies while a line item is still running, since there are fewer troubleshooting steps available after a campaign has ended. Learn more about DoubleClick's counting methodologies and IAB Compliance.

Publisher support can only investigate discrepancies where the IMA SDK is used to handle video ads and campaigns must have delivered more than 1,000 impressions or clicks for each day it delivered. Learn more about support options

If you want to investigate a reporting discrepancy, use the resources below for assistance.

 

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