Search
Clear search
Close search
Google apps
Main menu

About debits and credits displayed for your account

As Google moves to a new billing system over the course of 2016, you might see adjustments on your Transactions page if you make automatic or manual payments, or on your Invoices page if you have an invoiced billing account.

Automatic or manual payment accounts

If your payment method is set for automatic or manual payments, you might see some debits and credits when you click Billing and then Payments and then Transactions:

  • Your account balance is carried from the old billing system to the new billing system via a pair of adjustments—a credit to close out the balance on the old system and a debit to create the balance in the new system. This is only a balance transfer. There is no change to any payments you made in the past, nor to what you owe.
  • These credits and debits have no impact on taxes you owe or have already paid. In addition, the documents or displayed information for these credits and debits are not valid tax documents. Please use your existing monthly invoices for any of your tax filings.
  • If you have questions about other adjustments in your account, see View transaction history.
  • There is no action required of you

Invoiced billing accounts

If your payment method is set for monthly invoicing, you might see some debit and credit transactions when you click Billing and then Invoices:

  • If you have an unpaid invoice on the old billing system, we’ll transfer the unpaid balance to the new billing system. To do this, we close out the balance on the old billing system with a credit transaction and create the balance on the new billing system with a debit transaction. This doesn’t change what you owe on any of your invoices, and it doesn’t affect any payments you’ve already made.
  • These credit and debit transactions have no impact on taxes you owe or have already paid. In addition, the documents for these credit and debit transactions are not valid tax documents. Continue to use the invoice documents for the original invoice for any of your tax filings.
  • No action is required unless you have payment reconciliation requests—that is, you need to reallocate previous invoice payments to new invoices. To learn more, if you have questions, see this payment reconciliation FAQ or send your questions to google-billing3@google.com.
Was this article helpful?
How can we improve it?