Study frequently asked questions

Here are frequently asked questions about the Device Usage Study.

Enroll with your Google Account or create a new account

To enroll, use your Google Account or create a new account with another personal email address. We don’t accept:

  • Work emails.
  • .gov or .edu addresses.

To participate in the study, you can use any personal smartphone device.

Use an invite code

Each invite code can only be used to sign up once. If you haven't yet used the code to create an account and it still doesn’t work, contact support.

Participate in the study

You’re eligible to participate in the study with the provided invitation code, if you:

  • Are at least 18 years old.
  • Are at least 13 years old and received an invitation and consent from your parents or guardians to participate in the study.
  • Live in the United States.

How participants are selected in the study

Marketing Systems Group (MSG) helps Google to invite residents from the US on a random basis. No Google data is used to make the decision on which households are invited. The goal is to have participants that reflect the makeup of the US population as a whole.

You can also receive an invite from a participating member of your household.

Complete the requirements & enroll your device

To join the study, participants are asked a few questions. If you agree to the terms and conditions and privacy policy, you can enroll one or more personal smartphone devices. On each device, you need to install:

  • A web certificate for iOS devices.
  • A mobile app for Android devices.

Control what data to share with the study

Since it’s a consented panel, you have complete control over your data in the Device Usage Study. As a participant, you can access or delete any collected data and pause data collection at any time from your device. You can choose to leave the study at any time and request to have all your data permanently deleted.

You didn't sign up but received an email from Device Usage Study

The email is part of the household invite program. You received the email because someone in your household signed up for the research study and wanted you to join as well. You’re invited on their behalf.

Your Google account was updated to a minor account after joining the study

To create a consistent Google experience, the Device Usage Study may update the date of birth on your Google account to match the date of birth given in the study. If you aren’t enrolled as a minor (under 18) in the study, and believe this is a mistake, contact the Device Usage Study support team.

Learn about MSG & RealityMine

  • RealityMine: Enables clients to understand real life consumer behaviour in the digital world. For more information, visit www.realitymine.com
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