How Floodlight recognizes users
Floodlight recognizes users by their cookie ID or mobile ID, which becomes the user ID. Floodlight records the user ID after any impression, click, or other activity that results in a call to our servers. In this way, the activity of a given user can be tracked.
Keep in mind that user IDs are associated with browsers or devices, not people. If a person uses multiple devices, such as a phone, a tablet, and two different browsers on a laptop, each device or browser is identified separately (learn more about cross-device conversions). Similarly, if people share a computer or a device, a single user ID might represent multiple people. So if someone views your ad in Chrome, then visits your website in Firefox, Floodlight will have no way of associating the ad impression with the visit to the Floodlight page, even though both events took place on the same computer.
Despite these limitations, Floodlight has plenty of useful data to work with and is still a powerful tool for helping you to understand the effectiveness of your campaigns.