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Daydream View Health and Safety Information

Updated: November 10, 2016

These health & safety warnings for Daydream View are periodically updated for accuracy and completeness. Check g.co/daydream/SafetyWarrantyReq-Safety for the latest version.

WARNING: IMPORTANT HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, AND OTHER POTENTIAL HAZARDS

Before using the device

Before using your Daydream View device, ensure that all users have reviewed the information below as well as the product documentation available at g.co/daydream/ProductDocumentation.

See a doctor before using the device if you are pregnant, elderly, or have pre-existing conditions that may affect your virtual reality experience such as vision abnormalities, psychiatric disorders, heart conditions, or other serious medical conditions. If you have an implanted medical device, ensure that you read and follow the “Pacemakers and other implanted medical devices” warnings below.

Be sure to attach the wrist strap included in the packaging as indicated in the product documentation. Make sure that you are wearing the wrist strap while using the Daydream View.

It is possible that some contagious conditions, including infections or contagious diseases, could be spread by sharing Daydream View with people who suffer from those conditions. To avoid the possibility of transferring a contagious condition, do not share Daydream View with someone who suffers from a contagious condition, especially a condition that affect parts of the body that contact the device. When cleaning your Daydream View, follow the care and cleaning instructions provided here.

Use by children

Daydream View should not be used by children under the age of 13.

When not to use the device

Do not use Daydream View if you are intoxicated, overly tired, or are suffering from a cold, headache, upset stomach, or other sickness. Those conditions can be worsened by using Daydream View and can make you more susceptible to the discomfort and disorientation that can be caused by virtual reality.

By its nature, virtual reality immerses you in a virtual world.  Some of the content you experience in this virtual world is so realistic that your body and mind may react to it as if it were real. If the content is frightening, violent, or anxiety provoking, it can cause your body to react physically, including increasing your heart rate and blood pressure. It can also, in some individuals, cause psychological reactions, including anxiety, fear, or even Post Traumatic Stress Disorder (or PTSD). If you have a history of any physical or psychological problems that are triggered by experiencing scary, violent or anxiety-inducing images, videos, or games, either avoid viewing any content that could trigger your problems or do not use Daydream View.

Distraction

Do not use Daydream View while driving, operating machinery, or engaging in other activities that require careful attention and may lead to injury or death if you are distracted.

Safe environment

Always be aware of your surroundings when using Daydream View. Daydream is meant to be used while seated for most applications. Take care to ensure that you are not near other people, pets, objects, or other items that you can bump into, trip over, or knock down when using — or immediately after using—Daydream View.

Adjusting to VR

Take the time to get adjusted to the virtual reality experience before using Daydream View extensively. Begin by using Daydream View for only a few minutes at a time. Use that time to get adjusted to how the device reacts to your movements. As you become accustomed to the virtual reality experience, you can begin increasing the amount of time you use Daydream View. Take frequent breaks while using Daydream View. If you experience nausea, discomfort, eye strain, or disorientation, immediately discontinue using Daydream View. Each person reacts differently to virtual reality so you should base the frequency and length of breaks on what is right for you.

When to stop

Stop using Daydream View immediately if you experience any of the following:

  • Vision problems, including double or blurred vision;

  • Skin irritation, including redness, swelling, or itchiness;

  • Eye problems, including eye pain, involuntary movement (twitching), or strain;

  • Dizziness, lightheadedness, balance problems, or disorientation;

  • An increase in sweating or salivation;

  • Nausea or headaches;

  • Seizures; and

  • Any symptoms related to motion sickness.

Continued use after experiencing any of the above can cause these symptoms to become worse and may be a sign of other, more serious problems. If symptoms persist, contact a doctor.

After using the device

If your balance or coordination is impaired, avoid activities that require your full attention, such as driving, operating heavy machinery, riding a bicycle or any activities that could have potentially serious consequences if you were impaired, until you have fully recovered from any symptoms you are experiencing.

Repairs

Daydream View does not contain any parts that you could service yourselves; repairs should only be made by an authorized technician. Unauthorized repairs or modifications could result in permanent damage to the device and unsafe operation of the device. Visit g.co/daydream/support for support.

Not a medical device

Daydream View is not a medical device and is not designed or intended for use in the diagnosis, treatment, cure, mitigation or prevention of disease or other conditions.

Electrical shock

To reduce the risk of electrical shock, comply with the following instructions and observe the following precautions:

  • Do not expose the device, the controller, or the power supply to water or extreme conditions.  

  • The controller charges best with devices listed here g.co/daydream/chargers.

  • Do not attempt modify the device or the controller or open any part of it that is sealed, as doing so may lead to you coming into contact with internal parts that could cause electrical shock or electrocution.

  • Do not use the device if it is damaged or any wires are exposed.

Repetitive stress injury

Repetitive activities like gesturing or playing games on any device can lead to occasional discomfort in your hands, wrists, arms, shoulders, neck, or other parts of your body.  If you experience any discomfort, put the device down and take a break. If you experience any of these symptoms, stop using Daydream View. If you’re still experiencing discomfort after your break, consider calling a doctor.

Seizures

A small percentage of people may experience seizures or blackouts that are triggered by visual stimuli, such as light flashes or patterns. Those seizures most often occur in children or younger people, and can be experienced by people who have never had seizures or blackouts before . The light flashes and patterns that can trigger seizures can be experienced while watching television, movies, playing video games on traditional screens, or using virtual reality devices such as Daydream View. Symptoms of seizures or blackouts include the following (amongst others):

  • Involuntary muscle movements, including twitching or jerking of limbs;

  • Loss of balance; and

  • Loss of awareness of your surroundings.

Seizures or blackouts can cause the person suffering from them to fall down or involuntarily come into contact with objects around them, and can result in property damage, serious injury, and death. Stop using the device immediately if you suffer from blackouts or seizures and contact a doctor. If you have a history of seizures, blackouts, or epilepsy, consult with a doctor before using Daydream View.

Pacemakers and other implanted medical devices

The controller for the Daydream View and the headset (when used with a phone) contain components that emit electromagnetic fields and could interfere with pacemakers or other electronic medical devices. If you have a pacemaker or other implanted medical device, before using it, ask your physician or medical device manufacturer if it’s OK to use Daydream View. Before using your Daydream View, consult your physician or medical device manufacturer about the required minimum safe distance between the controller and your medical device.

Skin sensitivities

Some people may experience reactions to certain materials used in wearable items that are in prolonged contact with their skin. This can be due to allergies, environmental factors, extended exposure to irritants like soap, sweat, or other causes. You may be more likely to experience irritation from any wearable device if you have allergies or other sensitivities. If you have known skin sensitivities, please take special care when wearing Daydream View. You may be more likely to experience irritation from the device if you wear it too tightly. Remove Daydream View periodically to allow your skin to breathe. Keeping the device clean and dry will reduce the possibility of skin irritation. If you experience redness, swelling, itchiness, or any other irritation or discomfort on your skin around, or beneath, the device, please remove the device and consult your physician before resuming wear. Continued use, even after symptoms subside, may result in renewed or increased irritation.

Caution: Daydream View's headset contains natural rubber latex which may cause allergic reactions for people who are sensitive to latex.

Battery

The lithium-ion battery in Daydream View should be serviced by Google.

Arneil is a Daydream expert and author of this help page. Help him improve this article by leaving feedback below.

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