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Unable to sign in using username@ourdomain.org Accounts that belong to ourdomain.org do not 2 Recommended Answers 16 Replies 16 Upvotes
Contact Google Admin support - directed here by admin support
we began using CS First with a couple of students last week with no problem, now I am trying to log into CS First as a teacher and get the message "Unable to sign in using username@ourdomain.org Accounts that belong to ourdomain.org do not have access to CS First. To fix this, ask your administrator (who is my administrator?) to turn on access using these instructions. You can also sign in with a different account, or access all of the curriculum videos and resources without signing in." Not sure how my domain got disabled or how to enable
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Thank you all for your feedback and patience - we are working as quickly as possible to respond to 100% of messages sent via the form.
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Hi Keith,
Thank you for reaching out to the CS First Help Community. To allow us to look more at what’s going on, please ask your admin to contact us directly using this form.
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Hi Keith,
Thank you for reaching out to the CS First Help Community. To allow us to look more at what’s going on, please ask your admin to contact us directly using this form.
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I filled out the form. I am the admin.
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Thank you!
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I am experiencing the same issue. I am also the administrator and can't find anywhere to enable CS First as an Additional Service as instructed on the "unable to sign in" page. I have submitted the suggested form, too.
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Thank you all for your feedback and patience - we are working as quickly as possible to respond to 100% of messages sent via the form.
recommended this
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Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
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