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10/13/18
I am unable to load the scratch program. I have tried one two computers one says loading 1 of 41 assets and then it gets stuck the other computer doesnt give me the "remix" button and when I hit the create button the screen goes blank. 0 Recommended Answers 3 Replies 1 Upvote
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I am unable to create a new scratch project. I have gone through the instructions several times and watched the videos and the options that are supposed to allow me to do so are not available.
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10/14/18
Hello could you share what type of device you are using along with the OS (windows, mac, android & etc...), Internet Browser (Chrome, Edge, & etc...) and any other detail you might be able to provide? This information may help with figuring out your issue.
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10/15/18
Hello!

Welcome to the CS First forum! In addition to Ms. Drasby's response, I would recommend the following:

-clear out the browser cache
-log out of the Google account
-disconnect the account from the browser
-login to the Google account again
-verify the username and password
-try incognito mode
-be sure you are using the most up to date Chrome version.

Please post an update to your status.

I hope this helps.

Kimberly Mattina
Google for Education Top Contributor
CS First Top Contributor
Google Certified Trainer
Google Certified Educator
Technology Teacher
Twitter: @The_Tech_Lady
Google Plus: +Kimberly Mattina
The Tech Lady Blog
The Tech Lady Express website
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11/21/19
Nice work!  Keep it up!
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