Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure that the supplier name on the invoice matches the name under which you are registered
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices)
- if the commercial invoice is attached, the commercial invoice attachments must contain the lowest level of cost itemization when submitted via the online portal specified by Google
- if a supplier incurred Google approved third-party costs by engaging subcontractors or other entities, the supplier will submit both third-party receipts and a matching invoice with line items designated for each subcontractor or freelancer. Receipts need to be easily matched to invoice line items, and include a reconciliation document where there are multiple receipts per line item
- Google is obliged to pay government issued tax compliant invoices where regulatory
e-invoicing is required
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
How to submit your invoice and supporting documentation:
Please submit your E-Invoice through the Ariba Network.
- If you have a standard account and need to submit an invoice through the Ariba network, please follow this instruction
- If you have an enterprise account and need to submit an invoice through the Ariba network, please follow this instruction
Exception: If you have been asked to submit an EVE billing sheet, please follow those specific submission procedures, instead.
Invoices must include the following to be processed:
Supplier Info
- Vendor Name
- Legal Address of Vendor
- Vendor’s National Tax Number (“NTN”)
- Vendor’s Sales Tax Registration Number (if Sales Tax is charged)
Google Info
- Google PO Number
- Google Bill-to entity’s Name
- Legal Address of Google entity
- Google entity’s National Tax Number (if applicable)
Invoice Info
- Invoice Date
- Invoice serial number
- Invoice currency
- Description of the service provided (including Tariff Code)
- Value exclusive of sales tax
- Sales tax rate
- Sales tax amount
- Value inclusive of sales tax
Validate the following information if the invoice is issued to Google Pakistan:
| Name | Google Pakistan (Private) Limited |
| Address | Unit 515, 5th Floor, Executive Towers, Dolmen Mall, Clifton Karachi, 74500 Pakistan |
| NTN | G461242-1 |
| Vendor signature and company’s seal | Must have signature and company’s seal OR invoice indicate electronically issued, then no need for signature and company’s seal |
For more information on how to update your account information or submit an invoice through the Ariba network, please go to Transacting over the Ariba network.
