Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure that the supplier name on the invoice matches the name under which you are registered
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices)
- if the commercial invoice is attached, the commercial invoice attachments must contain the lowest level of cost itemization when submitted via the online portal specified by Google
- if a supplier incurred Google approved third-party costs by engaging subcontractors or other entities, the supplier will submit both third-party receipts and a matching invoice with line items designated for each subcontractor or freelancer. Receipts need to be easily matched to invoice line items, and include a reconciliation document where there are multiple receipts per line item
- Google is obliged to pay government issued tax compliant invoices where regulatory
e-invoicing is required
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
How to submit your invoice and supporting documentation:
Please submit your Invoice through the Ariba Network.
- If you have a standard account and need to submit an invoice through the Ariba network, please follow this instruction
- If you have an enterprise account and need to submit an invoice through the Ariba network, please follow this instruction
Technical File Requirements
To ensure successful processing, all attachments must meet the following criteria:
- File Format: Each invoice must be submitted as a single PDF.
- File Naming: Filenames must not contain special characters (e.g., &, “, ‘, <, >).
- File Size: The maximum document size per file is 2MB.
Invoicing requirements under Ease of Paying Taxes (EOPT) Act:
Pursuant to the Ease of Paying Taxes (EOPT) Act, which took effect on April 27, 2024, billing statements, statements of account, and official receipts are now considered supplementary documents only. They will not be accepted as valid primary invoice documents.
Official Receipts Converted Into Sales Invoices:
We will accept manual official receipts (ORs) which are converted to invoices. For such manual ORs, please ensure that the word “Official Receipt” is striked through and the word “Invoice” is stamped on the face of the OR. For goods transactions, pursuant to RR 11-2024, the Invoice-converted ORs must indicate the quantity,unit cost, and description of the goods transacted. For service transactions, the Invoice-converted ORs must indicate the description or nature of service.
Invoices must include the following to be processed:
Supplier Info
- Supplier’s Registered Name
- Supplier’s Tax ID Number, including the 5-digit Branch Code (where applicable)
- Supplier’s Registered Address
- A statement that the seller is VAT or Non-VAT registered
Google Info
- Google Bill-To Entity
- Google Bill-To Address
- Google Tax ID Number
- Google PO number
Invoice Info
- Invoice Date
- Invoice Number
- Invoice Description of Goods including quantity and unit or Nature of Services Supplied
- Quantity and Unit Cost
- Invoice Amount (Excluding Tax), broken down to VATable, Zero-Rated, and Exempt Sales (if applicable)
- Invoice Tax Amount & Rate
- Invoice Total Amount (Including Tax)
- Invoice Currency
- Word "Invoice" displayed
- Valid Authority to Print (ATP) issued by the Bureau of Internal Revenue (BIR)
For more information on how to update your account information or submit an invoice through the Ariba network, please go to Transacting over the Ariba network.