Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure that the supplier name on the invoice matches the name under which you are registered
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices)
- if the commercial invoice is attached, the commercial invoice attachments must contain the lowest level of cost itemization when submitted via the online portal specified by Google
- if a supplier incurred Google approved third-party costs by engaging subcontractors or other entities, the supplier will submit both third-party receipts and a matching invoice with line items designated for each subcontractor or freelancer. Receipts need to be easily matched to invoice line items, and include a reconciliation document where there are multiple receipts per line item
- Google is obliged to pay government issued tax compliant invoices where regulatory
e-invoicing is required
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
How to submit your invoice and supporting documentation:
The Mexico SAT requires that all Mexican tax payers, individuals or legal entities with a Mexican Tax ID (for its acronym in Spanish “RFC") to issue, alongside the PDF invoice, the valid XML file associated with such invoice.
If you're a Mexican taxpayer, please note that a valid XML file is required, along with a PDF copy of your invoice, for processing within the Google internal system. Kindly send these documents to p2pinvoice@google.com.
For all other suppliers, please submit invoices in .pdf copy to p2pinvoice@google.com.
Foreign suppliers providing services to Google entities in Mexico are obliged to provide a Tax Residency Certificate (valid for the fiscal year in which the invoice was issued) alongside the invoice copy, necessary to determine the correct tax treatment. For more information, see Tax Residency Certificates.
- Once the email with the pdfs has been sent to p2pinvoice@google.com, no subsequent invoices should be sent in the same email thread. Instead, a new email ticket should be created to avoid further invoice processing delays.
Invoices must include the following to be processed:
Supplier Info
- Supplier Name
- Supplier RFC/TAX ID Number
- Supplier Legal Mailing Address
Google Info
- Google Bill-To Entity
- Google Bill-To Address
- Google RFC/TAX ID Number
Invoice Info
- Invoice Date
- Invoice Description of Goods or Services Supplied
- Invoice Goods Ship To/Ship From Locations
- Invoice Amount in Local Currency
- Invoice Amount in Non-Local Currency
- Invoice Net Unit Price
- Invoice Amount (Excluding VAT)
- Invoice VAT Amount & Rate
- Invoice Total VAT amount
- Invoice Total Amount (Including VAT)
- Link to Law requirements: SITE: factura_electronica
For more information on how to update your account information or submit an invoice through the Ariba network, please go to Transacting over the Ariba network.