Invoicing Requirements by Country

Please make sure your invoice is accurate and complete. A few tips to keep in mind:

• send invoices after Google has received the goods or service
• reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
• ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
• ensure that the supplier name on the invoice matches the name under which you are registered
• ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
• make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices)
• if the commercial invoice is attached, the commercial invoice attachments must contain the lowest level of cost itemization when submitted via the online portal specified by Google
• if a supplier incurred Google approved third-party costs by engaging subcontractors or other entities, the supplier will submit both third-party receipts and a matching invoice with line items designated for each subcontractor or freelancer. Receipts need to be easily matched to invoice line items, and include a reconciliation document where there are multiple receipts per line item
• Google is obliged to pay government issued tax compliant invoices where regulatory
  e-invoicing is required

The primary reasons invoices are returned to vendor are:

• A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
• Missing information
• Credit memo does not reference PO number or the original invoice number

Select your bill-to country to see Google invoice requirements:

  

How to submit your invoice and supporting documentation:

For soft-copy invoices

Send the invoice to [e-mail]

• Once the email with the pdfs has been sent to [e-mail], no subsequent further invoices should be sent in the same email thread. Instead, a new email ticket should be created to avoid further invoice processing delays.

For suppliers mandated to provide XML and PDF invoice

• The PDF image must be clear, legible and contain complete invoice data, including PO number (where applicable), to expedite invoice processing and payment.
• Send one valid PDF invoice attachment per email.
• Send supporting documentation (if required) as an attachment with the PDF invoice in the same email. 
• Do not zip or password protect the file.
• Do not send separate emails for PDF invoice and any supporting documentation files.

For hard-copy invoices

• Please provide a soft copy via email to [e-mail] and mail the hard copy to the address visible on the PO.

Invoices must include the following to be processed:

Supplier Info

• Supplier Name
• Supplier TAX /RUT ID Number (Número de Registro Nacional de Contribuyentes - RNC)
• Supplier Legal Mailing Address

Google Info

• Google Bill-To Entity
• Google Bill-To Address
• Google RUT ID Number

Invoice Info

• Invoice Date
• Invoice Description of Goods including quantity and unit or Nature of Services Supplied 
• Quantity and Unit Cost
• Invoice Amount (Excluding Tax)
• Invoice Tax Amount & Rate
• Invoice Total Amount (Including Tax)
• Invoice Currency
• Word "Invoice" displayed