Reminders and Resources for Suppliers

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Whether new or new-to-you, we hope the following reminders and resources will help you more seamlessly transact with Alphabet/Google.

For all suppliers

How to find: Support for additional languages

• Supplier Help Center is offered in multiple languages. You can scroll to the bottom of the page and select your preferred language from the dropdown menu to view the translated content.
  
• You can change your default language in your Ariba profile settings.
• If you require additional language support for SAP Ariba Enrollment, reach out to Google Buying Support using the Contact Us button below or through your Google point of contact to schedule an onboarding support session in a preferred language.

Where to find on the Supplier Help Center: Information for submitting credit memos

You are able to submit credit memos using the same method used to submit invoices. Click the credit memo submission process by your account type for a how-to walk through:

• Ariba-enabled Enterprise account
• Ariba-enabled Standard account
• Non-Ariba enabled suppliers can submit credit memos via email to [e-mail] or mail the credit memo as a hard copy as per the Invoicing Requirements by Country

Good to know: Payment remittances display details

You will see additional details on your Alphabet/Google payment remittance emails to support payment reconciliation and accounting processes. Emails for SAP and Embark enabled suppliers have been updated to include:

• Withholding Tax (WHT)
• PO line item details for PO invoices
• Credit memo information (where applicable) and much more!

For SAP Ariba enabled suppliers

Action required: Please confirm any existing Ariba Network IDs

Before you create a new account, confirm with your business leads that you do not have an existing Ariba Network ID (AN ID) to ensure that all PO receipts go to the correct Ariba Network account.

New feature: Full PO and invoice line item descriptions now available

The SAP Ariba supplier portal will now display a full line item description for Purchase Orders (POs) and invoices making it easier to select the correct PO line item when submitting invoices and reducing invoice rejections due to PO-invoice amount mismatches.

Reminder: Providing VAT and tax details when converting POs into invoices in SAP Ariba

When converting POs into invoices, tax details must be added. You will need to verify the tax amounts on Ariba flipped invoices are correct and reflect the treatment on any supporting invoice document submitted. This will ensure your payments are accurate and manual effort to reconcile payments is minimized.

• If you are a US supplier submitting invoices for non-taxable goods and services, you are able to mark ‘out of scope’ at the header level.
• If you are a non-US supplier, providing a good or service where the applicable tax rate is zero you will need to specify the type of zero rate supply that applies (Zero, Exempt, or Reverse Charge).