Enable Android location access

The Google Maps Coordinate mobile app uses the location information on your Android mobile device to provide an estimate of your location to your dispatcher and mobile team. To estimate your location, your mobile device can access GPS satellites, Wi-Fi networks, and mobile networks. GPS provides the most accurate location information, but you'll improve accuracy further if you also allow your device to access mobile networks and Wi-Fi (Wi-Fi improves location accuracy even if you're not connected to a network).

To use Wi-Fi, you'll need to make sure Wi-Fi is enabled on your device.

To enable location access on your device:

  1. On your mobile device, touch Settings*.
  2. Touch Location*.
  3. Depending on your device and version of the Android OS, make sure all options such as Location, Location services, and Location reporting are enabled.
  4. Select an accuracy setting. These settings vary, depending on your device and version of the Android OS. For best results, choose the highest accuracy setting that includes GPS satellites, Wi-Fi, and mobile networks.
    When GPS Satellites is enabled, the GPS status icon displays at the top of your mobile device screen:

    GPS status icon  

To enable Wi-Fi:

  1. On your Android device, touch Settings*.
  2. Touch Wi-Fi*.
  3. Turn on Wi-Fi.
    When Wi-Fi is enabled, the Wi-Fi status icon displays at the top of your mobile device screen:

    Wi-Fi status icon

* The names of these options, menus, and menu items can vary by device. Refer to the documentation that came with your device, or see the Android OS Help Center.

Was this article helpful?