Website Satisfaction


Google Surveys for website satisfaction allow you to easily create customer-satisfaction surveys for your website. Google automatically aggregates and analyzes responses, providing the data back to you through a simple online interface. Each user will be asked to complete the four-question satisfaction survey. Surveys will run until they have received 500 responses. If the survey completes in 30 days, then it will restart the following month. Otherwise, the frequency will adjust to run the survey quarterly. This allows you to measure responses over time. This is available for mobile and non-mobile devices in these markets.

Google Surveys for website satisfaction are free by default. You can create additional surveys with customized questions for 1¢ per response or $5.00 for 500 responses. Custom surveys will randomly alternate serving to users with the free default website-satisfaction survey that can't be edited. You can have a screening question only in custom satisfaction surveys.

Website-satisfaction standard surveys are currently available in English and collect responses from all site users in supported countries. You can also write your custom website-satisfaction surveys in any of the languages where our general population targeting and Android targeting are available, which include English, German, Italian, Dutch, and Japanese.

Website owners who use Google Surveys for website satisfaction get:

  • Segmentation by demographics where available.
  • Interactive charts and data visualizations.
  • Downloadable charts and data sets.

Because this survey is targeted to a particular site, the demographic populations will not reflect the general population.

Was this helpful?

How can we improve it?
Google apps
Main menu
Search Help Center