About results from Cloud Search

Use Google Cloud Search to find the information you need from the sources you use everyday at work. You can search across your Google Workspace services, such as Gmail and Drive, and other data sources your organization turns on for you. Search results come from content in your organization’s domain when you're signed in to your Google Account for work or school.

Cloud Search respects your permission settings

For Google Workspace, Cloud Search follows the same sharing model used across your Google Workspace services. The results you see are based on the sharing settings already in place for your other Google Workspace services, such as Gmail, Drive, and Sites. For example, only you and the people and groups in the To, Cc, and Bcc fields see results from your Gmail.

For non-Google Workspace content, the search results you see are based on the sharing model set up by your organization.

See something that doesn’t look right? Check the permission settings of the content to make sure it’s shared appropriately or contact your administrator.

Learn about the Cloud Search results page

1. Toolbar

Click To return to the Cloud Search homepage.

Click to get help.

Click to send feedback.

Click to change your settings.

2. Menu bar filters
  • Data source filters—To limit your search results to a particular data source, click the data source name. For example, if you only want to see email, click Mail. To see other sources, click More.
  • Filters for Google Workspace—Click Search tools to see more advanced filters, such as Any time or Any type. You can filter on items such as owner, time period, or content type.
  • Filters for non-Google Workspace sources—For non-Google Workspace data sources, in the top right, click Filter. From the panel that appears on the right, select one or more filters. You see these filters if your organization has set them up.

Learn how to filter your search results.

3. Search results

Every search result has 4 parts:

  • Title—The first line of any search result is the title. If the title is blue, you can click it to open the content. If the title isn't blue, there's no link to the content.
  • Type of content—The second line of a result shows the type of content or the data source name. Next to the title, you also see an icon that indicates the type of content. For example, indicates the result is part of an email thread. indicates the item is from a third-party source.
  • Short description—Below the title is a description of the item (snippet), which can include actual words from the content. Your search terms display in bold to help you decide which results you want to open.
  • Privacy, date, and owner—At the bottom of the result, you see one or more of the following details:
    • Privacy setting of the content (who can see the content)
    • Date the content was created or modified (Drive), received (Gmail), or posted (Groups)
    • Name of the owner or sender

Spelling suggestions

Cloud Search automatically checks the spelling of the words in your search. If there's a more common spelling for what you're trying to find, you see a "Did you mean..." spelling suggestion at the top of your search results.

Known limitations

  • You can search content from only your organization's domain. Any content created outside your organization and shared with you doesn't appear in search results.
  • Deleted and Draft emails don't appear in search results.
  • Draft sites appear in search results if you use the All or Drive filters. Draft sites don't appear if you use the Sites filter.
  • Events from only your primary calendar show up in search results. Cloud Search doesn't currently support secondary calendars or calendars shared with you.
  • In large documents, only the first several thousand words are searchable.

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