RECOG cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for RECOG

Here's how to set up single sign-on (SSO) via SAML for the RECOG® application.

Step 1: Get Google identity provider (IdP) information
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Security, and then the SSO settings:

    You must be signed in as a super administrator for this task.

    Click Set up single sign-on (SSO) for SAML applications.

    Or, if you don’t have that option:

    Click Set up single sign-on (SSO).

  3. In the Set up single sign-on (SSO) section:
    • Copy and save the SSO URL and Entity ID.
    • Download the Certificate.

In the next step, you send this information to RECOG via email. After they respond, you return to the Admin console in Step 3 below to finish SSO configuration.

Step 2: Send IdP information to RECOG

Email RECOG at dev@5smile.com and ask them to enable SAML 2.0 for your organization.

  1. Include the following identity provider (IdP) information copied in Step 1:
    • SSO URL 
    • Entity ID 
    • Attach the certificate you downloaded in Step 1 as a text file attachment to the email.
  2. Ask RECOG to provide you with your organization's "subdomain", a unique value you need to finish configuring SSO in the Admin console in Step 3 below.
Step 3: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click Add Add at the bottom right.
  4. Locate and click RECOG in the application list.
  5. Click Next.

    The Basic information window shows the Application name and Description seen by users.

  6. Click Next.
  7. On the Service Provider Details page, edit the ACS URL and Entity ID,  replacing {subdomain} with the subdomain name provided by RECOG.
  8. Click Finish.
Step 4: Enable the RECOG app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Select RECOG
  4. At the top right of the gray box, click Edit Service Compose.

  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. Ensure that your RECOG user account email IDs match those in your Google domain.
Step 5: Verify that the SSO is working

Note: RECOG only supports SSO if you sign in from Google. You can’t use SSO if you sign in directly to RECOG.

  1. Sign in to your Google account.
  2. Click the App Launcher App Launcher and then More, and select RECOG.

You should be automatically redirected to your RECOG account.

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