Firstbird cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Firstbird

Here's how to set up single sign-on (SSO) via SAML for the Firstbird application.

Step 1: Get Google identity provider (IdP) information
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Securityand thenSet up single sign-on (SSO) for SAML applications.

    You must be signed in as a super administrator for this task.

  3. In the Set up single sign-on (SSO) section, download the IDP metadata.

In the next step, you send this information to Firstbird via email. After they respond, you return to the Admin console in Step 3 below to configure SSO for Firstbird.

Step 2: Send IdP information to Firstbird

Send an email to Firstbird Support (support@firstbird.com) asking them to enable SSO for your organization. Attach the IDP metadata file you downloaded in Step 1 to the email.

Step 3: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Firstbird in the search field.
  5. In the search results, hover over the Firstbird SAML app and click Select.
  6. On the Google Identity Provider details page, click Continue.
  7. On the Service provider details page, edit the default ACS URL and Entity ID, replacing {your-domain} with your Firstbird domain.
  8. Click Continue.
  9. On the Attribute Mapping page, click the Select field menu and map the following Google directory attributes to their corresponding Firstbird attributes:
     
    Google directory attribute Firstbird attribute
    Basic Information > Primary Email email
    Basic Information > First Name first_name
    Basic Information > Last Name last_name
  10. Click Finish.
Step 4: Enable the Firstbird app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Firstbird.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Firstbird user account email IDs match those in your Google domain.
Step 5: Verify that the SSO is working

Firstbird supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Firstbird.
  4. At the top left, click Test SAML login

    Firstbird should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open https://{your-domain}.1brd.com/login.
  2. Click Log in via SSO. You should be automatically redirected to the Google sign-in page.
  3. Enter your username and password.

After your sign-in credentials are authenticated, you're automatically redirected back to Firstbird.



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