Qualtrics cloud application

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. From the Admin console Home page, go to SecuritySet up single sign-on (SSO) for SAML applications.

   You must be signed in as a super administrator for this task.

3. In the Set up single sign-on (SSO) section:
   • Copy and save the SSO URL and Entity ID.
   • Download the Certificate.

In the next step, you send this information to Qualtrics via email. After they respond, you return to the Admin console in Step 3 below to configure SSO for Qualtrics.

Send an email to Qualtrics Support (support@Qualtrics.com) asking them to enable SSO for your organization.

1. Include the following identity provider (IdP) information copied in Step 1:
   • SSO URL
   • Entity ID
   • Attach the certificate file downloaded in Step 1 to the email.
2. Ask Qualtrics to provide you with your Qualtrics 'Organization ID' and 'datacenter' values. You need these to finish configuring SSO in the Admin console in Step 3 below.

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. From the Admin console Home page, go to AppsWeb and mobile apps.
3. Click Add appSearch for apps.
4. Enter Qualtrics in the search field.
5. In the search results, hover over the Qualtrics SAML app and click Select.
6. The values on the Google Identity Provider page automatically populate.
7. Click Continue.
8. On the Service provider details page, edit the default ACS URL, Entity ID, and Start URL, replacing {your-data-center} and {your-organization-id} with the corresponding values provided by Qualtrics Support.
9. Click Continue.
10. On the Attribute mapping page,  click the Select field menu and map the following Google directory attributes to their corresponding Qualtrics attributes:
     

    Google directory attribute	Qualtrics attribute
    Basic Information > Primary Email	email
    Basic Information > First Name	firstName
    Basic Information > Last Name	lastName

11. Click Finish.

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. From the Admin console Home page, go to AppsWeb and mobile apps.
3. Select Qualtrics.
4. Click User access.

5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

6. (Optional) To turn a service on or off for an organizational unit:

   1. At the left, select the organizational unit.
   2. Select On or Off.
   3. Click Override to keep your setting if the service for the parent organizational unit is changed.
   4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

   Learn more about organizational structure.

7. (Optional) Turn on the service for a group of users.
   Use access groups to turn on a service for specific users within or across your organizational units. Learn more

8. Ensure that your Qualtrics user account email IDs match those in your Google domain.

Qualtrics supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. From the Admin console Home page, go to AppsWeb and mobile apps.
3. Select Qualtrics.
4. At the top left, click Test SAML login. 

   Qualtrics should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

1. Open https://{your-organization-id}.{your-data-center}.qualtrics.com, substituting the correct values for your Qualtrics account.
2. Enter your subdomain and click Sign in. You should be automatically redirected to the Google sign-in page.
3. Enter your username and password.

After your sign-in credentials are authenticated, you're automatically redirected back to Qualtrics.