Twic cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Twic

Here's how to set up single sign-on (SSO) via SAML for the Twic® application.

Step 1: Get Google identity provider (IdP) information
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click Add Add at the bottom right.
  4. Locate and click Twic in the application list.
  5. On the Google IDP Information page, download the IDP metadata file.

Leave the Admin console open, you'll continue with the configuration wizard after performing the next step in Twic.

Step 2: Set up Twic as a SAML 2.0 service provider (SP)
  1. Sign in to https://twic.ai/portal/login?role=admin with your organization’s Twic administrator account.
  2. Navigate to Settings and then Integrations and then Single Sign on.
  3. Paste the Google IdP metadata you downloaded in Step 1 into the metadata text input area in Twic.
  4. Click Save.
  5. Copy and save the App ID. You'll use this value to finish SSO configuration in the Admin console in the Step 3.
Step 3: Finish SSO configuration in Admin console
  1. Return to the Admin console browser tab.
  2. In the SSO configuration wizard, click Next.

    The Basic information window shows the Application name and Description seen by users.

  3. Click Next.
  4. On the Service Provider Details page, edit the default ACS URL and Entity ID values, replacing {app_id} with the App ID you copied from Twic in Step 2.
  5. Click Finish.
Step 4: Enable the Twic app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Select Twic.
  4. At the top right of the gray box, click Edit Service Compose.

  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. Ensure that your Twic user account email IDs match those in your Google domain.
Step 5: Verify that the SSO is working

Note: Twic only supports SSO if you sign in from Google. You can’t use SSO if you sign in directly to Twic.

  1. Sign in to your Google account.
  2. Click the App Launcher App Launcher and then More, and select Twic.

You should be automatically redirected to your Twic account.

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