Carbonite cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Carbonite

Here's how to set up single sign-on (SSO) via SAML for the Carbonite application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Click Add at bottom right.
  4. Locate and click Carbonite in the application list.
  5. On the Google IDP Information page:
    1. Copy and save the SSO URL.
    2. Copy and save the Entity ID.
    3. Download the Certificate.
  6. Click Next.

    The Basic information window shows the Application name and Description seen by users.

  7. Click Next.
  8. On the Service Provider Details page, edit the ACS URL and Entity ID, replacing {your‑domain} with your Carbonite subdomain.

    Note: The sign-in URL for your Carbonite account contains your Carbonite subdomain, for example, https://{your-domain}.mysecuredatavault.com

  9. Click Next.
  10. On the Attribute Mapping page, set the Select category and Select user field values as follows for the listed attributes:
     
    Application attribute Select category Select user field
    emailaddress Basic Information Primary Email
  11. Click Finish.
Step 2: Set up Carbonite as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to Carbonite with your administrator account.
  3. Click Settings.
  4. From the Dashboard, click Company > Single Sign On.
  5. Enter the following information copied in Step 1 above:
    • Identity provider name: Entity ID.
    • Identity provider URL: SSO URL.
    • Identity provider certificate: Choose the certificate downloaded in Step 1.
  6. Click Save.
Step 3: Enable the Carbonite app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Select Carbonite.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Carbonite user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

Carbonite supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Select Carbonite.
  4. At the top left, click Test SAML login

    Carbonite should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Close all browser windows.
  2. Open https://{your-domain}.mysecuredatavault.com and attempt to sign in. You should be automatically redirected to the Google sign-in page.
  3. Enter your username and password.

After your sign-in credentials are authenticated, you're automatically redirected back to Carbonite.


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