SumTotal cloud app

Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.

Use SAML to set up SSO for SumTotal

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You must be signed in as a super administrator for this task.

Step 1: Get Google identity provider information
  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. In the Set up single sign-on (SSO) with Google as SAML Identity Provider (IdP) section:
    1. Next to SSO URL, click Copy and save the URL.
    2. Next to Entity ID, click Copy and save the entity ID.
    3. Next to Certificate, click Download and save the certificate.
  3. Leave the Admin console open. You'll continue with the configuration in the Admin console after the setup steps in the app.
Step 2: Set up SumTotal as a SAML 2.0 service provider

Open a support case with SumTotal and ask them to set up SAML for your organization. In your support ticket, provide the SSO URL and entity ID that you copied and the certificate that you downloaded in Step 1.

Wait for SumTotal to give you the ACS URL, entity ID, and Login URL for your organization so you can complete the next step.

Step 3: Set up Google as a SAML identity provider
  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Click Add appand thenSearch for apps.
  3. For Enter app name, enter Sumtotal.
  4. In the search results, point to Sumtotal and click Select.
  5. In the Google Identity Provider details window, click Continue.
  6. On the Service provider details page:
    1. For ACS URL, paste the ACS URL that you got from SumTotal in Step 2.
    2. For Entity ID, paste the entity ID that you got from from SumTotal in Step 2.
  7. Click Continue.
  8. (Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mapping window:
    1. Click Add Mapping.
    2. Click Select fieldand thenselect a Google directory attribute.
    3. For App attributes, enter the corresponding app attribute.
  9. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the corresponding groups attribute name of the service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

  10. Click Finish.
Step 4: Turn on app for users

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Click Sumtotal.
  3. Click User access.
  4. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  5. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
  6. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
  7. Ensure that your SumTotal user account email domains match the primary domain of your organization’s managed Google Account.
Step 5: Verify SSO is working

SumTotal only supports identity provider-initiated SSO. You can’t use SSO if you sign in directly to SumTotal.

Verify identity provider-initiated SSO

  1. Sign in with a super administrator account to the Google Admin console.

    If you aren’t using a super administrator account, you can’t complete these steps.

  2. Click Sumtotal.
  3. In the Sumtotal section, click Test SAML Login.

    The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages.


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