Join.Me cloud app

Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.

Use SAML to set up SSO for Join.Me

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You must be signed in as a super administrator for this task.

Step 1: Set up Google as a SAML identity provider

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click Add appSearch for apps.
4. For Enter app name, enter Join.Me.
5. In the search results, point to Join.Me Web (SAML) and click Select.
6. In the Google Identity Provider details window, for Option 2: Copy the SSO URL, entity ID, and certificate:
   1. Next to SSO URL, click Copy and save the URL.
   2. Next to Entity ID, click Copy and save the entity ID.
   3. Next to Certificate, click Download and save the certificate.
      You need these details to complete the setup in Join.Me.
7. Click Continue.
8. Leave the Google Admin console open. You'll continue with the configuration in the Admin console after the setup steps in the app.

Step 2: Set up Join.Me as a SAML 2.0 service provider

1. Contact Join.Me support and ask them to enable SAML on your account.
2. Give Join.Me the SSO URL, Entity ID, and Certificate that you downloaded in Step 1.

   Join.Me provides the ACS URL and the Entity ID information that you require to complete your setup.

Step 3: Finish SSO configuration in Admin console

1. Return to the Admin console browser tab.
2. On the Service provider details page, edit the following fields:
   1. ACS URL—Replace {your-acs-url} with the ACS URL provided by Join.Me.
   2. Entity ID—Replace {your-entity-id} with the Entity ID provided by Join.Me.
3. Click Continue.
4. In the Attribute Mapping window, click Select field and map the following Google directory attributes to their corresponding Join.Me attributes. The Email, FirstName, and LastName attributes are required.

   Google directory attribute	Join.Me attribute
   Basic Information > Primary Email	Email
   Basic Information > First Name	FirstName
   Basic Information > Last Name	LastName

5. (Optional) To add additional mappings, click Add Mapping and select the fields that you need to map.
6. (Optional) To enter group names that are relevant for this app:

   1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
   2. Add additional groups as needed (maximum of 75 groups).
   3. For App attribute, enter the corresponding groups attribute name of the service provider.

   Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

7. Click Finish.

Step 4: Turn on app for users

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click Join.Me.
4. Click User access.

5. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

6. (Optional) To turn a service on or off for an organizational unit:

   1. At the left, select the organizational unit.
   2. To change the Service status, select On or Off.
   3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
7. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
8. Ensure that your Join.Me user account email domains match the primary domain of your organization’s managed Google Account.

Step 5: Verify SSO is working

Join.Me supports both identity provider-initiated and service provider-initiated SSO.

Verify identity provider-initiated SSO

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click Join.Me.
4. In the Join.Me section, click Test SAML Login.

   The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages.

Verify service provider-initiated SSO

1. Close all browser windows.
2. In an Incognito browser window, open the Join.Me sign-in page.
   You should be redirected to the Google sign-in page.
3. Select your account and enter your password.

After your credentials are authenticated, the app should open.

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