Adobe Sign cloud application

You must be signed in as a super administrator for this task.

With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.

Set up SSO via SAML for Adobe Sign

Before you begin, log in to your Adobe Sign account and submit a support request to enable your organization’s domain in Adobe Sign. In the support request form, let them know that you would like to enable SAML via Google. Wait for Adobe Sign to notify you that the domain has been enabled before proceeding.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Adobe Sign in the search field.
  5. In the search results, hover over the Adobe Sign SAML app and click Select.
  6. On the Google Identity Provider details page:
    • Copy and save the SSO URL and the Entity ID.
    • Download the Certificate.
  7. Click Continue.
  8. On the Service provider details page, edit the ACS URL, replacing {your-subdomain} with your Adobe Sign subdomain.
  9. Click Continue.
  10. On the Attribute Mapping page, click the Select field menu and map the following Google directory attribute to its corresponding Adobe Sign attribute:
    Google directory attribute Adobe Sign attribute
    Basic Information > Primary Email emailAddress
  11. Click Finish.
Step 2: Set up Adobe Sign as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window and sign in to Adobe Sign as an administrator.
  2. Go to Account and then Account Settings and then SAML Settings
    ​​In Adobe Sign, you have 2 ways to configure SAML for your users: 
    • ​​​SAML Allowed: Users may authenticate through Google without a password, or directly to Adobe Sign with their credentials.​
    • SAML Mandatory (Recommended): Users may access Adobe Sign through Google. This is the most secure method.
  3. Select a SAML mode that best meets your needs.
  4. (Optional) Select the User Creation option.
  5. Populate the following fields with the information you obtained from Google in step 1:
    • IdP Certificate: Use the Certificate you downloaded.
    • IdP Entity ID: Use the Entity ID you copied.
    • IdP Login URL: Use the SSO URL you copied.
  1. Click Save Changes.
Step 3: Enable the Adobe Sign app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Adobe Sign.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Adobe Sign user account email IDs match those in your Google domain.
Step 4: Verify that SSO is working

Adobe Sign supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Adobe Sign.
  4. At the top left, click Test SAML login

    Adobe Sign should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open https://{your-subdomain}.adobesign.com/public/samllogin. You should be redirected to the Google sign-in page.
  2. Enter your username and password.  After your credentials are authenticated, you are redirected to Adobe Sign.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.
Was this helpful?
How can we improve it?