AppDynamics cloud application

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With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.

Set up SSO via SAML for AppDynamics

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click Add Add at the bottom right.
  4. Locate and click AppDynamics in the application list.
  5. On the Google IDP Information page:
    1. Copy and save the SSO URL.
    2. Download the Certificate, open the file and copy the contents.
  6. Click Next.
    The Basic information window shows the Application name and Description seen by users.
  7. Click Next.
  8. Replace {subdomain} and {accountName} in these fields with your account-id and subdomain, as registered on AppDynamics®.
  9. For Entity ID, replace {appdynamics-entity-id} with the value from the site. 
    The default Name ID is the primary email. 
  10. Leave the Name ID Format as Unspecified.
  11. Click Next.
  12. On the Attribute Mapping page, set Select category and Select user field values as follows for the listed attributes:
    Application attribute Select category Select user field
    username Basic Information First Name
    displayName Basic Information First Name
    email Basic Information Primary Email
  13. Click Finish.
Step 2: Set up AppDynamics as a SAML 2.0 service provider (SP)
  1. Log in to AppDynamics as an admin, and go to Administration and then Authentication Provider.
  2. Select the SAML option. 
  3. Copy the SSO URL in Google and paste it in to the SAML login URL field in AppDynamics®.
  4. Copy the contents of the certificate from Google and paste it into the Certificate field in AppDynamics. 
    Be sure that the words Begin Certificate and End Certificate are not duplicated. 
    Paste in only the value of the certificate.
  5. For the Username Attribute field, enter one of the following options:  
    • First Name - User's first name.
    • Leave field empty to use the prefix of the user's email address.
      (These options are for new users created in AppDynamics with JIT provisioning.)
  6. For the Display Name Attribute, enter Display Name.
  7. For the Email Attribute, enter Email.
  8. Click Save.
Step 3: Enable the AppDynamics app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Select AppDynamics.

  4. At the top right of the gray box, click Edit Service Compose.

  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. Ensure that your AppDynamics user account email IDs match those in your Google domain.
Step 4: Verify that SSO is working
  1. Close all browser windows.
  2. Open https://{subdomain}.saas.appdynamics.com and attempt to sign in.
    You should be redirected to the Google sign-in page.
  3. Enter your username and password.
    After your credentials are authenticated, you are redirected to AppDynamics.
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