Applies to Cloud Identity Premium and other paid subscriptions in your Google Admin console.
If you purchased Google Workspace from a Google reseller, your reseller can help with your account, access issues, domain settings, and billing.
Google Workspace from a reseller
When you buy Google Workspace from a reseller, they set up your account. Contact your reseller to request the username and password for your Google Workspace administrator account.
Information for some Google Workspace resellers:
Identify your reseller
Not sure you have a reseller or the name of your reseller? Here's how to find out:
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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In the Admin console, go to Menu
Billing
Subscriptions.
- On the Subscriptions list, check the Payment plan. If you purchased Google Workspace from a reseller, the payment plan shows Reseller pricing and the reseller's name.
Contact your reseller for billing or payment issues
Your reseller can help you change a payment method, purchase licenses, or add services. For other questions, contact Cloud Identity support.
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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On the Admin console Home page, click Support.
- In the Help window, click Contact support.
- Click the button to contact your reseller.
You will be taken to the reseller's website or shown the reseller's contact information.
Related topics
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