Applies to Cloud Identity Premium and other paid subscriptions in your Google Admin console.
If you purchased Google Workspace from a Google reseller, your reseller can help with your account, access issues, domain settings, and billing.
Google Workspace from a reseller
When you buy Google Workspace from a reseller, they set up your account. Contact your reseller to request the username and password for your Google Workspace administrator account.
Information for some Google Workspace resellers:
Not sure you have a reseller or the name of your reseller? Here's how to find out:
In the Admin console, go to Menu BillingSubscriptions.
- On the Subscriptions list, check the Payment plan column. If you purchased Google Workspace from a reseller, the payment plan shows "Reseller pricing" and the reseller's name.
Your reseller can help you change a payment method, purchase licenses, or add services. For other questions, contact Cloud Identity support.
On the Admin console Home page, click Support.
- In the Help window, click Contact support.
- Click the button to contact your reseller.
You will be taken to the reseller's website or shown the reseller's contact information.
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