StatusPage cloud application

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With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.

Set up SSO via SAML for StatusPage

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click the plus (+) icon at the bottom right.
  4. Locate and click StatusPage in the application list.
  5. On the Google IDP Information page:
    • Copy and save the SSO URL.
    • Download the Certificate.
  6. Click Next.

    The Basic information window shows the Application name and Description seen by users.

  7. Click Next.

    On the Service Provider Details page, the ACS URL and Entity ID fields are automatically populated.

  8. Replace {uniqueid-provided-by-sp} in these fields with your account ID as registered on Statuspage. For example, Entity ID URL:  https://{uniqueid-provided-by-sp}.statuspage.io/.
  9. The default Name ID is the primary email. 
  10. Leave the Name ID Format as Unspecified.
  11. Click Finish.
Step 2: Set up StatusPage as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to https://{your_domain}.statuspage.com with your organization's StatusPage administrator account.
  3. Navigate to Manage Account.
  4. Click Page Privacy Options.
  5. In the following fields, enter the information you obtained from Google in step 1:
    • SSO Target URL: Enter the SSO URL you copied in step 1.
    • x.509 Certificate: Paste the certificate you downloaded in step 1..
  6. Click Update SSO Configuration.
Step 3: Enable the StatusPage app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Select StatusPage.
  4. At the top right of the gray box, click Edit Service Compose.

  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. Ensure that your StatusPage user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working
  1. Close all browser windows.
  2. Open https://your-domain.statuspage.io and attempt to sign-in. You should be redirected to the Google sign-in page.
  3. Enter your username and password.

After your credentials are authenticated, you are redirected back to StatusPage.

If the user-account authenticated by Google IdP does not already exist in StatusPage, a new user account is automatically provisioned by StatusPage for the signed-in user.

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