HelloSign cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for HelloSign

Here's how to set up single sign-on (SSO) via SAML for the HelloSign® application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click the plus (+) icon at bottom right.
  4. Locate and click HelloSign in the application list.
  5. On the Google IDP Information page:
    • Copy and save the SSO URL and Entity ID.
    • Download the Certificate.
  6. Click Next.

    The Basic information window shows the Application name and Description seen by users.

  7. Click Next.

    On the Service Provider Details page, the ACS URL and Entity ID values for HelloSign are configured by default.

  8. Click Next.
  9. On the Attribute Mapping page, set the Select category and Select user field values as follows for the listed attributes:
     
    Application attribute Select category Select user field
    user.firstName Basic Information First Name
    user.LastName Basic Information Last Name
  10. Click Finish.
Step 2: Set up HelloSign as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to HelloSign with your organization's HelloSign administrator account.
  3. On the HelloSign home page, click your user name at top right, then click Settings.
  4. Click the Team tab.
  5. In the SAML SSO section, check Enable SAML SSO.
  6. Enter the information copied from the Admin console in Step 1 above into the fields in the SAML SSO section, as follows:
    • Identity Provider Single Sign-On URL: SSO URL
    • Identity Provider Issuer: Entity ID 
    • x.509 Certificate: certificate
  7. Click Save at lower right.
Step 3: Enable the HelloSign app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Select HelloSign.

  4. At the top right of the gray box, click Edit Service Compose.

  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. Ensure that your HelloSign user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working
  1. Close all browser windows.
  2. Open https://app.hellosign.com/account/login, enter your email address, and click Continue.
  3. On the next screen, click Login without entering your password. You should be automatically redirected to the Google sign in page.
  4. Enter your sign in credentials.
  5. After your sign in credentials are authenticated, you are automatically redirected back to HelloSign.
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