Zoom cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Zoom

Here's how to set up single sign-on (SSO) via SAML for the Zoom application.

Note: Before configuring SSO you need to obtain a "Vanity URL" for your domain from Zoom. The Vanity URL matches your organization's domain name. For example, the Vanity URL for example.com would be example.zoom.us. You can apply for a Vanity URL at https://zoom.us/account. Confirm that Zoom has approved your Vanity URL before performing the SSO setup steps below.


Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Zoom in the search field.
  5. In the search results, hover over the Zoom SAML app and click Select.
  6. On the Google Identity Provider details page:
    • Copy and save the SSO URL and Entity ID.
    • Download the Certificate.
  7. Click Continue.
  8. On the Service provider details page, edit the ACS URL and the Entity ID, replacing {vanity-url‑subdomain} with the domain name part of your Zoom Vanity URL. For example, if your Zoom Vanity URL is example.zoom.us, replace {vanity-url-subdomain} with example.
  9. Click Continue.

    Note: Attribute mapping is not required for Zoom.

  10. On the Attribute mapping page, click Finish.
Step 2: Set up Zoom as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to https://zoom.us with your organization's Zoom administrator account.
  3. Under My Profile at left, in the Advanced section, click Single Sign-on.
  4. Enter the following information on the SAML tab:
    • Sign-in page URL: the SSO URL copied in Step 1 above.
    • Identity provider certificate: the certificate downloaded in Step 1.
    • Service Provider (SP) Entity ID: the Vanity URL, omitting the "https://" prefix.
    • Issuer (IDP Entity ID): the Entity ID copied in Step 1 above.
  5. Click Save Changes.
Step 3: Enable the Zoom app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Zoom.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Zoom user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

Zoom supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Zoom.
  4. At the top left, click Test SAML login

    Zoom should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Close all browser windows.
  2. Open https://{example}.zoom.com and attempt to sign in. You should be automatically redirected to the Google sign in page.
  3. Enter your sign in credentials.
  4. After your sign in credentials are authenticated, you are automatically redirected back to Zoom.


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