SurveyMonkey cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for SurveyMonkey

Here's how to set up single sign-on (SSO) via SAML for the SurveyMonkey® application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click the plus (+) icon at bottom right.
  4. Locate and click SurveyMonkey in the application list.
  5. On the Google IDP Information page:
    • Copy and save the SSO URL and Entity ID.
    • Download the Certificate.
  6. Click Next.

    The Basic information window shows the Application name and Description seen by users.

  7. Click Next.

    On the Service Provider Details page, the ACS URL and Entity ID values for SurveyMonkey are configured by default.

  8. Click Next.
  9. On the Attribute Mapping page, set the Select category and Select user field values as follows for the listed attributes:
     
    Application attribute Select category Select user field
    FirstName Basic Information First Name
    LastName Basic Information Last Name
    Email Basic Information Primary Email
  10. Click Finish.
Step 2: Set up SurveyMonkey as a SAML 2.0 service provider (SP)

After SurveyMonkey creates your Enterprise group, they'll notify you and request the information they need to configure SSO for your organization. Send them the following IdP information copied in Step 1 above:

  • SSO URL (SurveyMonkey calls this the "HTTP Redirect Endpoint")
  • Entity ID 
  • Attach the X.509 certificate you downloaded in Step 1 as a text file attachment to the email.
Step 3: Enable the SurveyMonkey app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Select SurveyMonkey.
  4. At the top right of the gray box, click Edit Service Compose.

  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. Ensure that your SurveyMonkey user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

Note: The specific URL you need to verify SSO is supplied by SurveyMonkey after they complete your SSO configuration.

  1. Close all browser windows.
  2. Open https://www.surveymonkey.com/user/sso/{your_domain} and attempt to sign in. You should be automatically redirected to the Google sign in page.
  3. Enter your sign in credentials.
  4. After your sign in credentials are authenticated, you are automatically redirected back to SurveyMonkey.
Was this helpful?
How can we improve it?