Docebo cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Docebo

Here's how to set up single sign-on (SSO) via SAML for the Docebo application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Click the plus (+) icon at bottom right.
  4. Locate and click Docebo in the application list.
  5. On the Google IDP Information page:
    • Copy and save the Entity ID.
    • Download the IDP Metadata.
  6. Click Next.

    The Basic information window shows the Application name and Description seen by users.

  7. Click Next.
  8. On the Service Provider Details page, edit the ACS URL and Entity ID,  replacing {your‑domain} with your domain name.
  9. Click Next.
  10. On the Attribute Mapping page, select the following values as follows for the "email" attribute:
    • Select category: Basic information
    • Select user field: Primary Email
  11. Click Finish.
Step 2: Set up Docebo as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to https://{your_domain}.docebo.com with your organization's Docebo administrator account.
  3. From the Docebo home page, click the Settings icon at upper right.
  4. Under Apps & Features > SAML Settings, click Settings.
  5. Enter or select the following values in the fields shown:
    • Identity Provider ID:  The Entity ID copied in Step 1 above.
    • Signature Algorithm:  SHA-256
    • XML Metadata:  The IDP metatdata downloaded in Step 1 above.
    • Username Attribute:  email
    • Unique Field:  Username
    • SSO Behavior:  Choose your preferred SSO login options.
  6. Click Save changes.
Step 3: Enable the Docebo app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Select Docebo.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Docebo user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

Docebo supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Select Docebo.
  4. At the top left, click Test SAML login

    Docebo should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Close all browser windows.
  2. Open https://{your_domain}.docebo.com and attempt to sign in. You should be automatically redirected to the Google sign in page.
  3. Enter your sign in credentials.
  4. After your sign in credentials are authenticated, you are automatically redirected back to Docebo.

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