Lucidchart cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Lucidchart

Here's how to set up single sign-on (SSO) via SAML for the Lucidchart application.

Step 1: Set up Lucidchart as a SAML 2.0 service provider (SP)

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. From the Admin console Home page, go to SecuritySet up single sign-on (SSO) for SAML applications.

   You must be signed in as a super administrator for this task.

3. Click the Download button to download the Google IdP metadata.
4. Open a new incognito browser window.
5. Sign into your organization’s Lucidchart instance where you will be configuring SSO. 
6. Go to https://www.lucidchart.com/.
7. Click Team > App Integration.
8. Under Integrations, select SAML.
9. Click Enable SAML Integration.
10. In the Domain field under the Lucidchart Sign in URL section, enter yourdomainname.
    Note: Enter the domain only, not a full URL.
11. Paste in the data from the Google IdP metadata file you downloaded in Step 3.
12. Click Save and proceed to the next section to set up Google as a SAML identity provider (IdP).

Step 2: Set up Google as a SAML identity provider (IdP)

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. From the Admin console Home page, go to AppsWeb and mobile apps.
3. Click Add appSearch for apps.
4. Enter Lucidchart in the search field.
5. In the search results, hover over the Lucidchart SAML app and click Select.
6. On the Google Identity Provider details page, click Continue.
7. On the Service provider details page, edit the ACS URL, replacing {your-domain} with your Lucidchart installation's subdomain.
8. Click Continue.
9. (Optional) On the Attribute Mapping page, map Google directory attributes to corresponding application attributes:

   1. Click Add Mapping.
   2. Click the Select field menu and select a Google directory attribute.
   3. Enter the corresponding application attribute under App attributes.
10. (Optional) If you want to send a user’s group membership information in the SAML response, enter the group names that are relevant for this app in the Group membership field.

    This feature is currently in beta and not yet available to all customers.

    1. Under Google groups, click in the Add group entry field.
    2. Type one or more letters of the group name.
    3. Choose the group name from the dropdown menu.
    4. Add additional groups as needed (total groups cannot exceed 75).
    5. Under [app name] attribute, enter the service provider’s corresponding groups attribute name.

    Note: Regardless of how many group names you enter, the SAML response will only include groups that a user is a member of (directly or indirectly). For more information, see About group membership mapping.

11. On the Attribute mapping page, click Finish.

Step 3: Enable the Lucidchart app

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. From the Admin console Home page, go to AppsWeb and mobile apps.
3. Select Lucidchart.
4. Click User access.

5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

6. (Optional) To turn a service on or off for an organizational unit:

   1. At the left, select the organizational unit.
   2. To change the Service status, select On or Off.
   3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.

7. (Optional) Turn on the service for a group of users.
   Use access groups to turn on a service for specific users within or across your organizational units. Learn more

8. For Lucidchart, choose On for everyone. Ensure that your Lucidchart user account email IDs match those in your Google domain.

Step 4: Verify that the SSO is working

Lucidchart supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. From the Admin console Home page, go to AppsWeb and mobile apps.
3. Select Lucidchart.
4. At the top left, click Test SAML login. 

   Lucidchart should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

1. Open https://www.lucidchart.com/saml/sso/your-domain.com. You should be automatically redirected to the Google sign in page.
2. Enter your sign in credentials.
3. After your sign in credentials are authenticated you will be automatically redirected back to Lucidchart.

Step 5: Set up auto-provisioning

As a super administrator, you can automatically provision users in the Lucidchart application.

 

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