Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.
Set up SSO via SAML for New Relic
Here's how to set up single sign-on (SSO) via SAML for the New Relic application.Step 1: Set up New Relic as a SAML 2.0 service provider (SP)
From the Admin console Home page, go to SecuritySet up single sign-on (SSO) for SAML applications.
You must be signed in as a super administrator for this task.
- Click the Download button to download the Google IdP metadata and the X.509 Certificate.
- In a new browser tab, log into your New Relic application as an administrator.
- Click Account panel > User Settings.
- Click Single sign-on in the sidebar.
- Upload the Google IdP metadata and the X.509 Certificate required for SSO setup you downloaded in Step 3.
- Copy the ACS URL (Consume URL) , Entity ID (Issuer), and Start URL (Login URL).
- Click Save and proceed to the next section to set up Google as a SAML identity provider (IdP).
- In a new browser tab, sign in to your Admin console as a super administrator.
- Click Apps > SAML apps.
- Click the plus (+) icon in the bottom corner.
- Select the New Relic item from the list. The values on the Google IDP Information page automatically populate.
- There are two ways to collect the service provider Setup information: you can copy the Entity ID and the Single Sign-On URL field values and download the X.509 Certificate, paste them into the appropriate service provider Setup fields, and then click Next, or you can download the IDP metadata, upload it into the appropriate service provider Setup fields, and then come back to the admin console and click Next.
- In the Basic application information window, the Application name and Description values automatically populate..
- Click Next.
- In the Service Provider Details section, enter the following URLs into the Entity ID, ACS URL, and Start URL fields:
ACS URL: https://rpm.newrelic.com:443/accounts/your-account-id/sso/saml/finalize
Entity ID: rpm.newrelic.com/accounts/your-account-id
Start URL: empty
- Leave Signed Response unchecked.
When the Signed Response checkbox is unchecked, only the assertion is signed. When the Signed Response checkbox is checked, the entire response is signed.
- The default Name ID is the primary email. Multi-value input is not supported.
- Click Finish.
- Sign in to your Admin console.
- Go to Apps > SAML apps.
- Select New Relic.
Click User access.
To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.
To turn on or off a service only for users in an organizational unit:
- At the left, select the organizational unit.
- Select On or Off.
- To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
- If the organization's status is already Overridden, choose an option:
- Inherit—Reverts to the same setting as its parent.
- Save—Saves your new setting (even if the parent setting changes).
Learn more about organizational structure.
(Optional) Turn on the service for a group of users.
Use access groups to turn on a service for specific users within or across your organizational units. Learn more
- Ensure that your New Relic user account email IDs match those in your Google domain.
New Relic supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:
From the Admin console Home page, go to AppsSAML apps.
- Select New Relic.
- At the top left, click Test SAML login.
New Relic should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.
- Open https://rpm.newrelic.com/accounts/your-account-id. You should be automatically redirected to the Google sign in page.
- Enter your sign in username and password.
- After your sign in credentials are authenticated you will be automatically redirected back to New Relic.
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