Box cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Box

Here's how to set up single sign-on (SSO) via SAML for the Box® application.

Step 1: Set up Box as a SAML 2.0 service provider (SP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Security and then Set up single sign-on (SSO).

    To see Security, you might have to click More controls at the bottom. 

  3. Click Download to download the Google IdP metadata and the X.509 Certificate.
  4. Box support completes the service provider setup. Send Box the Google IdP metadata and the X.509 Certificate required for SSO setup you downloaded in Step 3. 
  5. Proceed to the next section to set up Google as a SAML IdP.
Step 2: Set up Google as a SAML identity provider (IdP)
  1. In a new browser tab, 
    Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML Apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click the plus (+) icon.
  4. Select the Box item from the list. The values on the Google IDP Information page automatically populate.
  5. Contact Box support to setup Google as a SAML IdP. Once the certificates have been sent by Box support upload them into the appropriate service provider Setup fields, and then come back to the admin console and click Next.
  6. In the Basic application information window, the Application name and Description values automatically populate.
  7. Click Next.
Step 3: Enter service provider details in Google Admin console
  1. In the Service Provider Details section, enter the following URLs into the Entity ID, ACS URL, and Start URL fields:
            ACS URL: https://sso.services.box.net/sp/ACS.saml2
            Entity ID: box.net
            Start URL: your-box-subdomain.box.com
  2. Leave Signed Response unchecked.
    When the Signed Response checkbox is unchecked, only the assertion is signed. When the Signed Response checkbox is checked, the entire response is signed.
  3. The default Name ID is the primary email. Multi-value input is not supported. Box requires the primary email for authentication. Contact Box support if you require a different Name ID mapping. Custom attributes of the user schema can also be used after creating them via Google Admin SDK APIs. The custom attributes for the user schema need to be created prior to setting up the Box SAML application. 
  4. Click Next.
  5. Click Add new mapping and map the attribute value "Email" to Basic Information > Primary Email.
  6. In the drop-down list, first select the Category and then choose a User attribute to map the attribute from the Google profile. You must provide the "FirstName" and "LastName" attributes.
  7. Click Finish.
Step 4: Enable the Box app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML Apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Select Box.
  4. At the top right of the gray box, click Edit Service Compose.

  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. Ensure that your Box user account email IDs match those in your Google domain.
Step 5: Verify that the SSO is working
  1. Close all browser windows.
  2. Open https://your-box-subdomain.box.com and attempt to sign in. You should be automatically redirected to the Google sign in page.
  3. Enter your sign in credentials.
  4. After your sign in credentials are authenticated, you are automatically redirected back to Box.
Step 6: Set up user provisioning

As a super administrator, you can automatically provision users in the Box application.

Was this helpful?
How can we improve it?