Export your organization's data

Data Export provides export functionality for G Suite Core Services. Note that data users have deleted is unavailable for export.

If you prefer that your users download their own data, refer them to Download your data

Important: Currently the Data Export tool can't export some types of data. We recommend you review the list of unsupported data types before you start an export. 

Requirements

To use the Data Export tool, you must:

  • Have held an account in your domain for a period of 30 days or more, if your domain was created more than 30 days ago.
  • Be a super administrator of your Google domain.
  • Have 2-Step Verification (2SV) enforced on your account. This is required only for the admin performing the export. Learn how to check if 2SV is enforced on your account.

    Tip: If you need to enforce 2SV, but don't want to enforce it for all users in your organizational unit, first create a child organizational unit. Then move your account there and enforce 2SV.

  • Have fewer than 1,000 users on your Google Account. If you have more than 1,000 users, contact Google Cloud Support to temporarily enable the Data Export tool.

Export your users' data

  1. Open the Data Export tool.

    Tip: To do this from the Google Admin console: at the top right, click Open "", and under Tools, click Data Export.

  2. Click Start export.

Data export typically takes 72 hours but can take up to 14 days, depending on the size of your data export. You'll get an email to notify you when the process is complete and ready to import to an alternative service.

If you prefer that your users download their own data, refer them to Download your data.

View the exported data

In your confirmation email or in the Data Export tool, click Access archive. In the archive, click the folder to see a list of user folders. Each user folder contains a zip file of that user's data. Click the zip file to download the data of a user, then unzip the file to see each user's data by product. The exported data is available for 30 days and then it's permanently deleted.

View the data export report

In the root folder of your data export archive, you'll find a report with that status of your export. You can open the report in a web browser.

If any export errors occurred, the report includes the following details:

  • User/Service  ID—Username of a user account, group name, or ID of the service account for which there were export failures. Accounts are in alphabetical order.
  • Account type—Can be one of the following:
    • User
    • Group
    • Customer-owned data—Files owned by your organization, not individual users.

      Note: The report shows some specific types of customer-owned data, such as shared drives.

    • Service account—Account that was automatically created for data without an owner, such as Google Jamboard content.
  • Archive—Links to archive files with the content owned by the user or service account.
  • Failure summary—The number of files that were exported and the number that failed to export. To see a list of files that weren't exported, click the arrow to the left of the failure summary.

 

For help obtaining files that weren't exported, contact Google Cloud Support. They’ll reset the export time limit, so you can start another full export without waiting 30 days.

Questions

Can I export my users' data again? 
Yes. 30 days after your last export completes, you can start the export process again.  
Can I export data for only some of my users?

No. If you use the Data Export tool, all data is exported for all users in your domain. You can’t export certain types of data or data for only some users.

Individual users can export different types of data themselves. For details, see Download your data.

I only want to export email data. Can the Data Export tool do this?

No. You can’t specify the type of data to export with the Data Export tool. It exports all data for all users in your domain.

Individual users can export different types of data themselves. For details, see Download your data.

What data is included in my export?

Note: For the current list of unsupported data types, go to G Suite known issues.

Cloud Search

For a list of the data that's included in your Cloud Search export, go to Download your data from Cloud Search.

Your export includes data for the following types of accounts:

Drive

For a list of the data that's included in your Drive export, go to Export your data from Google Docs, Sheets, Slides, Sites, Drive, Drawings & Forms.

Your export includes data for the following types of accounts:

  • Active users with a G Suite license
  • Active users who had access to services that were later turned off
    (includes data in turned-off services)

Gmail

For a list of the data that's included in your Gmail export, go to Export your data from Gmail.

In addition, the following customer-owned data is included:

Your export includes data for the following types of accounts:

Groups

For a list of the data that's included in your Groups export, go to Export your Groups data.

The Data Export tool also exports the following customer-owned data: ownerless groups in your organization

Note: Data created by users in consumer groups is available only to those users.

Your export includes data for the following types of accounts:

Reminders

For a list of the data that's included in your Google Reminders export, go to Export your data from Google Reminders.

Your export includes data for the following types of accounts:

Where is the data located when it is exported?
The data is located in the United States. 
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