Google Cloud Platform Technical Support

We want to help you get started during your free trial. Please fill out the short form below to let us know what you'd like to accomplish. Our support agents will get back to you usually within 1 business day.

Please also see our documentation and FAQ page for more information, including beginners' tutorials.

If you have questions about billing (including account charges and cancellation), please see our billing documentation. For additional account and billing assistance, please use this form to submit a question.

 

Ao enviar dados de solução de problemas para o suporte, remova dados confidenciais, como senhas de contas, números de identificação do governo, dados de titulares de cartões de crédito, dados corporativos ou outras informações confidenciais. Usaremos os dados de solução de problemas para ajudar a resolver seus problemas de suporte e melhorar nossos serviços, de acordo com a Política de Privacidade do Google.

 

Please note that support is provided for free and in English during your trial period. 

Important note as of Friday 10 March 2017: We are aware of an issue where some in-trial customers are incorrectly charged. We are pro-actively working to reverse these charges, there is no action necessary from your end to inform us of these. See the https://status.cloud.google.com/ for the latest updates.
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The Project ID can be found on the Google Developers Console/project page, e.g., 'my-cloud-project'. In order for us to give you the best support experience, we need the exact project id. Be sure to copy and paste your project ID exactly as it appears in the console.

Project ID must be between 6 and 30 characters, and only have lowercase letters, digits or hyphens.
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Algumas informações da conta e do sistema serão enviadas ao Google. Os dados fornecidos nos ajudarão a resolver problemas técnicos e melhorar nossos serviços. O uso dessas informações está sujeito à nossa Política de Privacidade e aos nossos Termos de Serviço.
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