Google Cloud Platform Technical Support

We want to help you get started during your free trial. Please fill out the short form below to let us know what you'd like to accomplish. Our support agents will get back to you usually within 1 business day.

Please also see our documentation and FAQ page for more information, including beginners' tutorials.

If you have questions about billing (including account charges and cancellation), please see our billing documentation. For additional account and billing assistance, please use this form to submit a question.


지원팀에 문제해결 관련 데이터를 제출할 때는 계정 비밀번호나 주민등록번호, 카드 소지자 데이터, 기밀의 비즈니스 데이터, 기타 민감한 정보 등 중요한 데이터를 모두 삭제해야 합니다. 문제해결 관련 데이터는 Google 개인정보처리방침에 따라 지원 문제를 해결하고 서비스를 개선하는 데 사용됩니다.


Please note that support is provided for free and in English during your trial period. 

Important note as of Friday 10 March 2017: We are aware of an issue where some in-trial customers are incorrectly charged. We are pro-actively working to reverse these charges, there is no action necessary from your end to inform us of these. See the for the latest updates.

* 필수 입력란

올바른 이메일 주소를 입력하세요.

The Project ID can be found on the Google Developers Console/project page, e.g., 'my-cloud-project'. In order for us to give you the best support experience, we need the exact project id. Be sure to copy and paste your project ID exactly as it appears in the console.

Project ID must be between 6 and 30 characters, and only have lowercase letters, digits or hyphens.
Please enter a valid description of your inquiry.
일부 계정 및 시스템 정보가 Google에 전송됩니다. Google에서는 제공해 주신 정보를 개인정보처리방침서비스 약관에 따라 사용하여 기술적인 문제를 해결하고 Google 서비스를 개선합니다.
추가 정보