Google Cloud Platform Technical Support

We want to help you get started during your free trial. Please fill out the short form below to let us know what you'd like to accomplish. Our support agents will get back to you usually within 1 business day.

Please also see our documentation and FAQ page for more information, including beginners' tutorials.

If you have questions about billing (including account charges and cancellation), please see our billing documentation. For additional account and billing assistance, please use this form to submit a question.


トラブルシューティング用のデータをサポートにご提出いただく際は、アカウントのパスワード、政府発行の個人識別番号、カード所有者情報、社外秘の情報などの機密情報を必ずすべて削除してください。ご提出いただいたデータは、サポート対応やサービスの向上のため、Google のプライバシー ポリシーに準拠して利用します。


Please note that support is provided for free and in English during your trial period. 

Important note as of Friday 10 March 2017: We are aware of an issue where some in-trial customers are incorrectly charged. We are pro-actively working to reverse these charges, there is no action necessary from your end to inform us of these. See the for the latest updates.

* 必須項目


The Project ID can be found on the Google Developers Console/project page, e.g., 'my-cloud-project'. In order for us to give you the best support experience, we need the exact project id. Be sure to copy and paste your project ID exactly as it appears in the console.

Project ID must be between 6 and 30 characters, and only have lowercase letters, digits or hyphens.
Please enter a valid description of your inquiry.
アカウントとシステムに関する情報の一部が Google に送信されます。いただいた情報は、プライバシー ポリシー利用規約に基づき、技術的な問題への対処やサービス改善のために使用します。