Google Cloud Platform Technical Support

We want to help you get started during your free trial. Free Trial Support is now available via Chat in the Cloud Console. Click here to start a Chat with a support specialist.

If you prefer not to use Chat, or if Chat is unavailable, please fill out the short form below to let us know what you'd like to accomplish. Our support agents will get back to you, usually within 1 business day.

Please also see our documentation and FAQ page for more information, including beginners' tutorials.

If you have questions about billing (including account charges and cancellation), please see our billing documentation. For additional account and billing assistance, please use this form to submit a question.


When submitting troubleshooting data to Support, please ensure you remove any sensitive data, such as account passwords, government identification numbers, cardholder data, confidential business data, or other sensitive information. We will use the troubleshooting data to help us address your support issues and to improve our services, subject to the Google Privacy Policy.


Please note that support is provided for free and in English during your trial period. 

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Please enter a valid email address.

The Project ID can be found on the Google Developers Console/project page, e.g., 'my-cloud-project'. In order for us to give you the best support experience, we need the exact project id. Be sure to copy and paste your project ID exactly as it appears in the console.

Project ID must be between 6 and 30 characters, and only have lowercase letters, digits or hyphens.
This form is only for Google Cloud Platform technical support. If you need help with Maps Platform, please create a case on the Maps Platform support page in the Google Cloud Console.
Please enter a valid description of your inquiry.
Some account and system information will be sent to Google. We will use the information you give us to help address technical issues and to improve our services, subject to our Privacy Policy and Terms of Service.
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