Google Cloud Platform Technical Support

We want to help you get started during your free trial. Please fill out the short form below to let us know what you'd like to accomplish. Our support agents will get back to you usually within 1 business day.

Please also see our documentation and FAQ page for more information, including beginners' tutorials.

If you have questions about billing (including account charges and cancellation), please see our billing documentation. For additional account and billing assistance, please use this form to submit a question.


Cuando envíes datos al equipo de asistencia para solucionar un problema, comprueba que no estés incluyendo información sensible, como contraseñas de cuentas, números de identificación oficiales, datos de titulares de tarjetas o información de empresa confidencial. Los datos que nos envíes nos ayudarán a solucionar tu problema y a mejorar nuestros servicios, y se usarán conforme a nuestra política de privacidad.


Please note that support is provided for free and in English during your trial period. 

Important note as of Friday 10 March 2017: We are aware of an issue where some in-trial customers are incorrectly charged. We are pro-actively working to reverse these charges, there is no action necessary from your end to inform us of these. See the for the latest updates.

* Campo obligatorio

Introduce una dirección de correo electrónico válida.

The Project ID can be found on the Google Developers Console/project page, e.g., 'my-cloud-project'. In order for us to give you the best support experience, we need the exact project id. Be sure to copy and paste your project ID exactly as it appears in the console.

Project ID must be between 6 and 30 characters, and only have lowercase letters, digits or hyphens.
Please enter a valid description of your inquiry.
Parte de la información del sistema y de la cuenta se enviará a Google, que la utilizará para solucionar problemas técnicos y mejorar sus servicios, de acuerdo con su política de privacidad y sus condiciones del servicio.
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