Google Cloud Platform Technical Support

We want to help you get started during your free trial. Please fill out the short form below to let us know what you'd like to accomplish. Our support agents will get back to you usually within 1 business day.

Please also see our documentation and FAQ page for more information, including beginners' tutorials.

If you have questions about billing (including account charges and cancellation), please see our billing documentation. For additional account and billing assistance, please use this form to submit a question.


Achten Sie darauf, bei der Übermittlung von Fehlerbehebungsdaten an den Support sensible Daten wie Kontopasswörter, Behördenkennnummern, Karteninhaberdaten, vertrauliche Geschäftsdaten oder andere Informationen zu entfernen. Wir verwenden die übermittelten Daten gemäß der Google-Datenschutzerklärung, um Ihnen bei der Problembehebung zu helfen und unsere Dienste zu verbessern.


Please note that support is provided for free and in English during your trial period. 

Important note as of Friday 10 March 2017: We are aware of an issue where some in-trial customers are incorrectly charged. We are pro-actively working to reverse these charges, there is no action necessary from your end to inform us of these. See the for the latest updates.

* Erforderliches Feld

Geben Sie eine gültige E-Mail-Adresse ein.

The Project ID can be found on the Google Developers Console/project page, e.g., 'my-cloud-project'. In order for us to give you the best support experience, we need the exact project id. Be sure to copy and paste your project ID exactly as it appears in the console.

Project ID must be between 6 and 30 characters, and only have lowercase letters, digits or hyphens.
Please enter a valid description of your inquiry.
Einige Konto- und Systeminformationen werden an Google gesendet. Mithilfe der von Ihnen übermittelten Daten können wir unter Einhaltung unserer Datenschutzerklärung und Nutzungsbedingungen technische Probleme lösen und unsere Dienste verbessern.
Zusätzliche Informationen