GCP Account and Resource Recovery Request

This form is only used to request access recovery for Billing Accounts or Projects which have been lost. If you are a Billing Administrator and need help, you must log into the GCP Console to contact Billing Support.

Use this form only under the following conditions:

You no longer have access to a GCP Project or Billing Account which you previously had access to. You must be able to identify the resource, to which you are trying to regain access.
There are no other resource administrators or Organization administrators who have access to the Project or Billing Account in question. (If there are, you must contact these individuals).
Your account is in good standing and has not been suspended. (If your account is suspended, see the Suspension Inquiry Form)

IMPORTANT: You must meet all of the above requirements and submit all information in the form below in order for your request to be received by the team of specialists. All access recovery attempts are best effort and based on identifying a legitimate connection between the requestor and the resource. Note, if no connection can be established, the team will be unable to provide access.

Typical response time for a valid request is 48 hours.

* Required field

Your name *

Contact email *

Please enter a valid email address.

What type of resource are you attempting to regain access to? *

Billing Account ID *

Billing account ID is 18 hexadecimal characters, e.g., DEADBE-EF00DE-CAFBAD.

Project Number *

Project Number must be a number

If you do not have the Project Number or Billing Account ID, describe the resource to which access has been lost. *

Describe how or why you’ve lost access to this resource *

GCP Account and Resource Recovery Request

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