Google Cloud Platform offers a variety of ways to get support, including basic free support, billing support, paid support services, and community support. For information about the types of support we offer, see our Customer Care portfolio. To learn about the communities available for Google Cloud Platform, see Community Support Overview.
Go to the Google Cloud Customer Care documentation.Billing support
Use the Billing Support Requests form to contact support with billing questions and a support representative will respond to you over email.
You can also refer to the Cloud Billing documentation.
Status dashboard
For service status and ongoing issues, see the Google Cloud Service Health Dashboard.