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Cloud Platform support

Google Cloud Platform offers a variety of ways to get support, including basic free support, billing support, paid support services, and community support. For information about the types of support we offer, see our Customer Care portfolio. To learn about the communities available for Google Cloud Platform, see Community Support Overview.

Go to the Google Cloud Customer Care documentation.

Billing support

Use the Billing Support Requests form to contact support with billing questions and a support representative will respond to you over email.

You can also refer to the Cloud Billing documentation.

Status dashboard

For service status and ongoing issues, see the Google Cloud Service Health Dashboard.

Google Maps Platform Support

All customers get free billing and technical support for Google Maps Platform. Customers can create a support case in the Google Maps Platform Support section of the Google Cloud Console. You can also refer to the Google Maps Platform documentation and FAQs.

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