Examples of Common Issues
Need further guidance on providing testing credentials? Navigate to the relevant finding for targeted remediation instructions.
We require authorized login credentials to access the application.We require a username and password for an account that is registered with your application so we may test the OAuth consent screen and application functionality. There are two options for providing such an account.
Option 1: Allow-list the credentials you received via email
A reviewer email address should have been sent to you in the email you received from the verification team. Please authorize this email address to login into your application. Reply directly to the email you received with confirmation that the reviewer account has been allowlisted.
Option 2: Provide local test credentials
If you are unable to allowlist the provided account, you may provide us with an authorized username and password instead. Reply directly to the email you received from the OAuth Verification team with properly authorized credentials.
We were unable to test the OAuth consent workflow within your application. We require sufficient access to continue testing the OAuth consent screen and your application’s functionality.
Please reply to the email you received from the OAuth Verification team with the following.
- Step-by-step navigational instructions for how to grant OAuth consent for the requested Google API scopes. Screenshots may also be provided to streamline the verification process.
- Any additional inputs our team will need to test how your application uses the requested Google API (e.g., phone numbers, file uploads, etc.).
The following email serves as an example:
